Best Rate Guarantee Policy for Crowne Plaza Houston River Oaks
Every hotel reservation booked through an IHG web site is guaranteed to have the lowest rate publicly available on the internet or IHG will match a lower rate under the following conditions:
If you find a rate on a competing web site that is lower than the lowest rate shown on the 'Best Available' search of IHG web site, IHG will honor that rate for the nights for which the lower rate was found, plus give you an additional 10% discount off the lower rate found upon its verification by IHG.
For the purpose of the Lowest Internet Rate Guarantee, a competing web site is defined as a web site that is not owned by IHG. Rooms on the other web site must be publicly available, viewable and bookable on the Internet at the time of verification. The lower rate found must be for the same hotel and same type of accommodations, and for the same dates.
To use this Best Rate Guarantee, you must advise IHG within 24 hours of booking your room by calling the applicable telephone number or by filling out the online Lowest Internet Rate Guarantee Form with your booking details.
How the Best Rate Guarantee at Crowne Plaza Houston River Oaks Works
View the Terms and Conditions and then book a one night's stay at the lowest available rate on the ‘Best Available' at the Crowne Plaza Houston River Oaks on an IHG web site. Within 24 hours, you find a lower rate through another web site for the same night and same room type (same number and type of bed(s).
At this time, contact IHG to claim the Lowest Internet Rate Guarantee. If your IHG web site booking is confirmed and the lower rate is available and bookable via a competing web site, the Guest Relations team will modify your room rate to uphold our Lowest Internet Rate Guarantee policy.